Legal

Terms of Use

Last updated: August 21, 2026

By creating an account or using Pet In Touch, you agree to these Terms and our Community Guidelines.

Pet In Touch has zero tolerance for objectionable content and abusive users. Agreement to these Terms is required before registration or sign-in.

Eligibility and accounts

You must provide accurate information, protect your credentials and be responsible for activity on your account. Pet In Touch is not intended for children under 13.

Your content

You retain ownership of content you submit. You grant Pet In Touch a non-exclusive license to host, process and display that content solely to operate and improve the service. You must have the rights and permissions needed to upload content.

Acceptable use

You may not bully, harass, threaten or abuse others; promote hatred or discrimination; impersonate people; publish sexual, violent, illegal or harmful material; exploit people or animals; invade privacy; distribute scams, spam or malware; or facilitate unlawful activity. Child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM) are strictly prohibited. See our Child Safety Standards.

Moderation

Users can report objectionable content and block abusive accounts from the safety menu shown on profiles, posts, comments, stories, events and messages. Blocking immediately removes the blocked account's content and interactions from the reporting user's experience and sends a safety report to Pet In Touch.

Pet In Touch reviews safety reports within 24 hours. When a report confirms objectionable content or abusive behavior, we remove the offending content and suspend or terminate the responsible account. We may also preserve relevant records or refer urgent matters to competent authorities.

Service availability

The service is provided on an “as available” basis. Features may change and interruptions may occur. Pet In Touch does not provide veterinary or emergency advice.

Termination

You may stop using the service and anonymize your account at any time. We may suspend access for serious or repeated violations.

Contact

Contact support@petintouch.com with questions about these Terms.