Safety

Community Guidelines

Last updated: August 21, 2026

Pet In Touch should be welcoming, useful and safe for pets and their people. We have zero tolerance for objectionable content and abusive users.

Be respectful

Do not bully, threaten, stalk, shame or target others. Hate speech and discrimination are not permitted.

Protect people and animals

Do not publish animal cruelty, dangerous challenges, exploitation, credible threats, instructions for self-harm or content that promotes illegal activity. Child sexual abuse and exploitation (CSAE), including grooming, sextortion and sexual trafficking involving a child, and child sexual abuse material (CSAM) are strictly prohibited. Review our Child Safety Standards.

Respect privacy and authenticity

Do not expose private information, impersonate another person or organization, or post media without the necessary permission.

No spam or manipulation

Do not send repetitive unwanted messages, run scams, manipulate engagement, distribute malware or mislead users for financial gain.

Report and block

Use the Report option on profiles and content when these rules are violated. Use Block and report to immediately remove mutual content and messaging interactions and notify the Pet In Touch safety team. Reports are confidential and reviewed by moderators within 24 hours.

Enforcement

Confirmed objectionable content is removed and the responsible abusive user is suspended or terminated within the 24-hour review window. Other actions may include limiting visibility, preserving evidence or referral to appropriate authorities. Decisions consider context, severity and repeated behavior.